TO REQUEST A RETURN AUTHORIZATION:
Please call and let us know of any issue. 479-363-9598.
A return authorization number will be issued by Twice Born, Inc.
Items that are NON-RETURNABLE will be indicated.
Clearly mark the Return Authorization Number on the outside of the package to be returned to Twice Born, Inc.
Failure to follow this procedure will result in unauthorized returns, which may be refused or returned with shipping charges.
Credit will not be issued if :
the returned items are not in new, clean, resalable condition.
In addition, to avoid Restock Fees please follow these guidelines:
Hangtags are as received and have not been removed or altered.
Items are neatly folded and in resalable condition.
(Please note that Discontinued, Seasonal, Patriotic, Promotional, Custom and all Gift products are non-returnable)